Collection and use of personal data
Personal data means any data that can be directly or indirectly associated with you as an individual, which are collected and processed by RH-RIMS.COM in order to fulfil contracts concluded with natural persons, to contact them, and perform obligations pursuant to law.
Personal data of loyal customers can be collected in any of the following ways:
• when you provide us your contact information (incl. your name, personal ID code, postal address, telephone number, e-mail address, the preferred method of communication) on our website;
• when you use our website, data is collected through your account or through cookies;
• when you make a purchase or place an order in our e-shop and store your personal contact information or purchasing preferences (in certain sections of the website RH-RIMS.COM may ask you to voluntarily provide your personal data and personal information. Such personal data may include your name, address, postal code, e-mail address, telephone number, and other data);
• when you apply for hire-purchase.
Collection of other data
We also collect non-personal data, i.e. data that cannot be directly linked to a particular individual (gender, age, language preference, location).
Use and storage of collected personal data
We can use any personal data we have collected to display for customers RH-RIMS.COM’s product news, campaigns and upcoming events. Customers who wish to opt out from our newsletter mailing list, or do not wish to get information about products that might interest them, may unsubscribe from the mailing lists at any time.
We also use personal data that we collect to deliver goods, and to fulfil obligations that we may have assumed towards the customer.
To ensure better customer service, RH-RIMS.COM may disclose information about individual users to a third party who provides services to RH-RIMS.COM and is contractually bound to keeping any shared information confidential. Such third party may be, for instance, our partner whose duty is to deliver goods sold in our e-shop, or provide hire-purchase services.
RH-RIMS.COM stores all personal data of a client until terminating the user account or contract. Data that RH-RIMS.COM must store pursuant to law (e.g. accounting data) are stored by RH-RIMS.COM in accordance with the provisions of law.
Alterations to personal data
Customers can see, alter, and supplement their personal data, collected for the purpose of identification and communication with them, on our website in the “My Account” section.
Should the change involve your e-mail address (your RH-RIMS.COM website user name), you are kindly asked to notify us thereof, because customers cannot change their e-mail address themselves.
Security of personal data
RH-RIMS.COM takes all precautions (incl. administrative, technical, and physical measures) to protect customers’ personal data. Only authorised persons have access to personal data for making alterations and processing the same.
Customers have the right to demand termination of the processing of their data, ask about how their data is used, request that their data be transmitted in a commonly used format either to themselves or to a third party. In order to avoid misuse of customer data and rights, such requests may only be submitted in a format that makes it possible to identify the person submitting that request (signed digitally or by presenting personal ID). We have the right to respond to such requests within 30 days.
We regard a request to terminate processing of data as a request to terminate the customer contract.
Any personal data that you provide while visiting and shopping in RH-RIMS.COM’s e-shop are considered confidential information.
The use of encrypted data transmission channel with banks guarantees that personal data and bank particulars of buyers are protected.
You may always contact the Data Protection Inspectorate or a court to protect your personal data. The Data Protection Inspectorate is a national authority that may also be contacted for advice or assistance in matters concerning protection of personal data.
Webshop RH-RIMS.COM (Lagoon Global OÜ) is responsible for personal data processing. Our company provides required Purchaser's data to authorised payment provider Maksekeskus AS for payment transactions.